BCP-Point Exchange

A self-service platform for seamless point transfers and exchanges between Bangchak members and various partners with flexible rates.

Background

Point Exchange system was developed to empower customers with a self-service platform for managing their reward points. Customers can seamlessly transfer points between Bangchak cards or exchange them for various Partner points based on specified conversion rates and promotional periods. This system
enhances flexibility and provides customers with a more diverse and rewarding experience.

Industry:
Location:
Thailand

Core Functionalities

✔️  Customer & Points Integration
  • Seamless API Integration : Integrates with Bangchak’s web and app via APIs to fetch member data and manage real-time point adjustments (earn/redeem) for both Bangchak and its partners.

✔️  Advanced Rule & Campaign Management
  • Flexible Exchange Rules : Configures detailed exchange rules, including min/max points, usage limits (daily/monthly/yearly), and automated scheduling for active/inactive rules.

✔️  Partner & Content Management
  • Partner & Media Customization : Manages partner profiles, logos, and banner sequences on the exchange platform, including pre-setup options for upcoming promotions.

✔️  Transaction & System Monitoring
  • Transaction Logging & Data Reconciliation : Records all transaction logs and API request/response data, with an automated schedule for sending reconciliation files via SFTP for financial accuracy.

Durations

⌛ 4 years

Results & Impact

🖥️  Active and Live in Production

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